Received: 2021-05-25  |  Accepted: 2021-07-16  |  Published: 2021-09-30


Efficiency of management processes in a private hospital


Efficiency, especially in the health care sector, has been a topical issue. The examination of the health care efficiency shows the extent to which the health care system inputs are efficiently used to provide health care services outputs. The purpose of the study is to analyse technical activities of twelve departments in a private hospital in the Slovak Republic. The data used were obtained from the statistical databases of 2019 – 2020. Activities were evaluated by using the Data Envelopment Analysis (DEA). DEA is a non-parametric method, which was designed to evaluate efficiency of production units. DEA can be used to analyse a large number of inputs and outputs with a multicriteria evaluation of variants. The BCC and CCR models, which aim to minimize inputs, were employed. In the empirical part of the study, DEA was utilised to identify technical efficiency of the hospital wards. In addition, the efficiency of transforming inputs into outputs using efficiency scores is compared and input optimizing options are given. In 2019 and 2020, the Department of Neonatology and Department of Surgery reported the best efficiency scores in both models. Following the analysis, reference rates for inefficient departments are given. In the next period, the hospital management is recommended to carry out continuous evaluations of the indicators by the model used for the needs of operational management.


efficiency, health service, DEA model, efficiency score

JEL classifications

C61 , C89 , I11






This work was supported by the Slovak Research and Development Agency under the contract No. APVV-19-0579.

This is an open access issue and all published articles are licensed under a
Creative Commons Attribution 4.0 International License


Jašková, Dana
Alexander Dubček University of Trenčín, Trenčín, Slovakia
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Journal title

Entrepreneurship and Sustainability Issues





Issue date

September 2021

Issue DOI


ISSN 2345-0282 (online)


VšĮ Entrepreneurship and Sustainability Center, Vilnius, Lithuania


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