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JCR Category: Business in ESCI edition

Entrepreneurship and Sustainability Issues Open access
Journal Impact FactorTM (2023) 1.2 Q4
Journal Citation IndicatorTM (2023) 0.33 Q3
Received: 2018-03-15  |  Accepted: 2018-07-07  |  Published: 2018-09-30

Title

The impact of outsourcing implementation on service companies


Abstract

Outsourcing, as a managerial phenomenon, is gaining importance and attention among both scientists and entrepreneurs. Despite an increasing outsourcing practice among business units, the nature of factors affecting growth of the use of outsourcing on service companies have not received adequate attention in the scientific literature. The aim of paper is to provide in-depth analysis of factor affecting the spread of outsourcing practice among service companies. A comprehensive review of the literature was conducted in the fields of services, to achieve a thorough understanding of the issues involved, and identify the crucial factors affecting the use outsourcing in service companies. Literature analysis shows that spread of outsourcing is affected by external and internal factors. Most important internal factors affecting growth of outsourcing use in service companies are strategic and economic factors.


Keywords

outsourcing, service companies, services, service management, business management, business


JEL classifications

M11 , M16 , M19 , L14 , L22 , L24 , L26 , L80


URI

http://jssidoi.org/jesi/article/224


DOI


HAL


Pages

342-355


This is an open access issue and all published articles are licensed under a
Creative Commons Attribution 4.0 International License

Authors

Žitkienė, Rima
Mykolas Romeris University, Vilnius, Lithuania https://www.mruni.eu
Articles by this author in: CrossRef |  Google Scholar

Dudė, Ugnė
Mykolas Romeris University, Vilnius, Lithuania https://www.mruni.eu
Articles by this author in: CrossRef |  Google Scholar

Journal title

Entrepreneurship and Sustainability Issues

Volume

6


Number

1


Issue date

September 2018


Issue DOI


ISSN

ISSN 2345-0282 (online)


Publisher

VšĮ Entrepreneurship and Sustainability Center, Vilnius, Lithuania

Cited

Google Scholar

Article views & downloads

HTML views: 4923  |  PDF downloads: 1785

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