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JCR Category: Business in ESCI edition

Entrepreneurship and Sustainability Issues Open access
Journal Impact FactorTM (2023) 1.2 Q4
Journal Citation IndicatorTM (2023) 0.33 Q3
Received: 2024-01-15  |  Accepted: 2024-04-25  |  Published: 2024-06-30

Title

From interaction to integration: leveraging AI in enhancing team communication and task efficiency


Abstract

At a time when digital transformation is reshaping work processes and how companies approach and perform tasks, artificial intelligence (AI) is emerging as a vital element of this evolution. AI-powered tools are changing how companies interact with customers and fundamentally impacting internal processes and how they assign tasks to teams. This trend raises questions about the efficiency with which humans and AI perform assigned tasks and the potential implications for future workplace dynamics. The main objective of this study is to provide a deeper understanding of the differences in task performance efficiency between humans and AI and to identify optimal ways in which these two resources can be used together to maximize their potential in the modern workspace. Through a comprehensive methodology and range of research methods, the paper offers both theoretical and practical benefits for academics, management practitioners and AI developers. Through this approach, the article expands the academic discourse on task performance effectiveness in the AI era. It provides strategic insights for organizations seeking to effectively leverage AI alongside human resources.


Keywords

Artificial Intelligence (AI), task efficiency, human - AI collaboration, digital transformation, teamwork and productivity, AI in workplace, task assignment strategies, management, communication, content


JEL classifications

M54


URI

http://jssidoi.org/jesi/article/1204


DOI


Pages

276-292


Funding


This is an open access issue and all published articles are licensed under a
Creative Commons Attribution 4.0 International License

Authors

Pechová, Jana
ŠKODA AUTO University, Mladá Boleslav, Czech Republic https://www.savs.cz
Articles by this author in: CrossRef |  Google Scholar

Volfová, Hana
ŠKODA AUTO University, Mladá Boleslav, Czech Republic https://www.savs.cz
Articles by this author in: CrossRef |  Google Scholar

Jírová, Anežka
ŠKODA AUTO University, Mladá Boleslav, Czech Republic https://www.savs.cz
Articles by this author in: CrossRef |  Google Scholar

Journal title

Entrepreneurship and Sustainability Issues

Volume

11


Number

4


Issue date

June 2024


Issue DOI


ISSN

ISSN 2345-0282 (online)


Publisher

VšĮ Entrepreneurship and Sustainability Center, Vilnius, Lithuania

Cited

Google Scholar

Article views & downloads

HTML views: 883  |  PDF downloads: 320

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