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Entrepreneurship and Sustainability Issues Open access
Journal Impact FactorTM (2023) 1.2 Q4
Journal Citation IndicatorTM (2023) 0.33 Q3
Received: 2023-11-18  |  Accepted: 2024-02-28  |  Published: 2024-03-30

Title

Companies' performance and behaviour responding to crisis during Covid-19 pandemic: a case study of the Czech Republic


Abstract

The aim of the paper is to find out whether the behaviour of B2B and B2C enterprises differed in the pandemic period in terms of disruption, the extent of measures taken and the financial situation in the following period. To achieve the main objective, a questionnaire survey was conducted in Czech companies with a predominantly B2B or B2C business relationship. Two research questions were defined, which were answered by testing a total of 6 hypotheses. The parametric two-sample one-factor ANOVA and Pearson's Chi-squared test were used to test the hypotheses. The test results suggest that the correlation between the number of operation barriers and the level of disruption is more pronounced for B2C than for B2B. B2C businesses were more likely to use tools such as simplifying organisational structure or changing product offerings to combat the impact of pandemic. In contrast, B2B businesses used tools such as working from home and moving online to a greater extent. The correlation between the level of disruption and the use of remedial measures is only valid for the B2B group. The link between the measures taken and the economic situation after the pandemic was confirmed for both B2B and B2C businesses (to a greater extent). The survey results are valid only for B2B or B2C businesses in the Czech Republic. The results are limited to these measures only, other measures were considered irrelevant for the purpose of the study. The results are limited to the crisis period; results may differ in other periods.


Keywords

B2B, B2C, disruption, corrective action, economic impact of pandemic


JEL classifications

O12 , M21 , L26


URI

http://jssidoi.org/jesi/article/1179


DOI


Pages

305-320


Funding


This is an open access issue and all published articles are licensed under a
Creative Commons Attribution 4.0 International License

Authors

Chytilová, Ekaterina
Institute of Technology and Business in České Budějovice, České Budějovice, Czech Republic https://www.vstecb.cz
Articles by this author in: CrossRef |  Google Scholar

Talíř, Milan
Brno University of Technology, Brno, Czech Republic https://www.vutbr.cz
Articles by this author in: CrossRef |  Google Scholar

Journal title

Entrepreneurship and Sustainability Issues

Volume

11


Number

3


Issue date

March 2024


Issue DOI


ISSN

ISSN 2345-0282 (online)


Publisher

VšĮ Entrepreneurship and Sustainability Center, Vilnius, Lithuania

Cited

Google Scholar

Article views & downloads

HTML views: 444  |  PDF downloads: 234

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