ESC

Clarivate

JCR Category: Business in ESCI edition

Entrepreneurship and Sustainability Issues Open access
Journal Impact FactorTM (2023) 1.2 Q4
Journal Citation IndicatorTM (2023) 0.33 Q3

Articles

KANO model as a tool of effective customer satisfaction diagnostics of postal services

Maria Rostasova, Anna Padourova, Tatiana Corejova

2572    1365