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Clarivate

 
Source: Journal Citation ReportsTM from ClarivateTM 2022

Entrepreneurship and Sustainability Issues Open access
Journal Impact FactorTM (2022) 1.7
Journal Citation IndicatorTM (2022) 0.42

Articles

KANO model as a tool of effective customer satisfaction diagnostics of postal services

Maria Rostasova, Anna Padourova, Tatiana Corejova

2213    1192