ESC
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Source: Journal Citation ReportsTM from ClarivateTM 2022

Entrepreneurship and Sustainability Issues Open access
Journal Impact FactorTM (2022) 1.7
Journal Citation IndicatorTM (2022) 0.42

Articles

Analysis of perceived customer satisfaction in the context of rail transport: a case stude of the Slovak market

Ludovit Nastisin, Beata Gavurova, Radovan Bačík, Ivan Kopor, Stefan Kral

1913    748


KANO model as a tool of effective customer satisfaction diagnostics of postal services

Maria Rostasova, Anna Padourova, Tatiana Corejova

2219    1197