ESC

Clarivate

JCR Category: Business in ESCI edition

Entrepreneurship and Sustainability Issues Open access
Journal Impact FactorTM (2024) 1.3 Q3
Journal Citation IndicatorTM (2024) 0.26 Q4

Articles

KANO model as a tool of effective customer satisfaction diagnostics of postal services

Maria Rostasova, Anna Padourova, Tatiana Corejova

3480    1848